BestBuy

September 2025 to January 2026

Seasonal Retail Customer Advisor

Host:

• Welcoming customers into store.
• Determine customer needs and direct them to the correct product and location of product in store.
• Direct customer to correct department: customer service, Geek Squad, or In-Store Pickup, Recycling,
• Communicate via radio to floor leader and sales that customer is heading towards store department and needs purchasing assistance.
• Monitor CCTV’s for store customer activities. Report suspicious activities to floor leader. Coordinate with law enforcement on incidents.
• Responsible for minimizing product shrink or loss at Asset Protection desk.
• Verify receipts as customer is leaving store with Zebra Device.
• Thank customers for shopping and ask if they found what they needed if leaving without purchase.
• Complete employee / vendor possession inspections: i.e. bags and store keys.
• Inspire customers on current promotions.
• Assist with In Store Pickup orders: Scan / lookup order, locate item and complete pickup.

Front Registers:
• Process payments: Cash, Credit Cards, Gift cards.
• Lookup customer account and update any changes. Advise customer of credits.
• Advise customer of available protection plans.
• Process new credit card applications through POS terminal.
• Remove products from protective cases / spider wraps.
• Knowledge of POS register functions.
• Process store credit card payments.

Achievements: Employee of the Month: December 2025. Drove attachment rate of 12% for protection plans at register (goal is 10%).